Sega Responds to Football Manager 2009 Problems.
If you’ve just picked up Sega’s Football Manager 2009 today then you may find that, upon rushing home and ripping open the case, the game will refuse to authenticate when trying to activate your CD key online. Since the game requires you to complete this process in order to play then, understandably, people are annoyed. Sega has responded to complaints with an apology and a possible solution:
“SEGA is aware that there have been some problems with the activation of Football Manager 2009 today. This has been due to a combination of issues relating to the printing of keycodes and the huge demand for the game,” reads a SEGA statement.
“A solution is in place and is starting to clear the problem, we are confident that the issue will be solved today. The chances of successful authentication are increasing hourly. At this point consumers still experiencing difficulties are advised to leave a 10 minute gap between authentication attempts.
“SEGA apologises for the disappointment caused by the problems with activating the game and asks for Football Manager fans to remain patient,” - Eurogamer
Technical difficulties and incomplete games seem to be the norm these days, and it’s getting a little worrying. I understand that things can happen which developers didn’t originally foresee but gamers not being able to play the game they paid money for is really unacceptable. Also, has DRM really combated piracy? It seems that piracy on the PC is as strong as ever, which doesn’t look well for the future of PC gaming. Developers/publishers need to come up with something new that doesn’t infuriate (such as Valve with Steam) if the future of PC gaming is to be stable.
Update:
There’s been a somewhat overwhelming response to this article, so I’d like to point out a few things.
I do not have a fix for your Football Manager 2009 problems, nor can I give out CD keys (which is, by the way, illegal). If you are coming here to find a fix then I direct you to the Football Manager 2009 website where you can contact Sega support, or ask in the forums there.
Hope that helps!
Posted on November 14th, 2008 by tom
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I have activated the game and the game starts but doesn’t get to the main member. When you click back on it, it says football manager 2009 is already running.
Then when you try again it comes up with an error message - fm.exe has encountered a problem. What do I do to fix this????
Please help asap
November 25th, 2008 at 6:58 amI ve already installed FM 09 and i ve been playing but when i continue to game it blocks!
November 25th, 2008 at 12:28 pmwaht is the problem ??? please answer guys …
Hi
i seem to have a problem where i load the game up and it just comes up as a black screen ive looked at my computers requirements and i am able to play this game but everytime i load it up it just comes up as a black screen
November 26th, 2008 at 11:45 amwhen i get to the tactics screen and submit my team,the game freezes and i can go no further,does this happen to anyone else?
November 26th, 2008 at 3:20 pmWhen I click on the icon to open up FM 2009, I get a message saying that the graphics system has failed to set up. Any tips?
November 27th, 2008 at 12:27 pmYeah I have the same problem. I got a few months into my first season then the game just crashed saying fm.exe has encountered a problem and now when I try and load the game it says football manager is already running when it clearly isn’t.
Please help!
November 27th, 2008 at 2:46 pmi get the same when it comes up saying about the graphics cannot be set up..please can someone help me here??
December 1st, 2008 at 3:27 amcare to share the CD key anyone? desperate already!
December 1st, 2008 at 7:03 ami know the answer!! throw your game at against the wall and stamp on the debris.. then play on your xbox instead. Thankyou for your time.
December 1st, 2008 at 6:45 pmevery time i try to start the game it comes up with the following message fm.exe has encountered a problemand needs to close. we are sorry for any inconvienience.Have uninstalled and re installed through both steam and unilock please help i am ready to through my lap top through the window
December 2nd, 2008 at 3:08 pmhow I to get product key???
December 4th, 2008 at 8:04 amGuys, I can’t help you with your technical problems here - I was simply reporting it.
All I can suggest is that you go to the official website (http://www.footballmanager.com/) and check out Sega support. There seems to be a lot of people asking for help in the forums there, so that’s probably your best bet.
As for me, I’m having no problems. Good luck though!
December 4th, 2008 at 2:42 pmI dont have the product key………….. I bought it but there is not any manual :S pls tell me what to do now ? product key pls if you have
December 5th, 2008 at 6:33 amproduct key please please
December 6th, 2008 at 1:19 pmit says “football manager failed to set up the graphics system” wat is going on i have the latest computer i will sue the company since i paid £29.99
December 8th, 2008 at 11:59 amPlease don’t post your key codes here. They are unique to your game and should not be shared with anyone else.
Also, like I said, I can’t help you here. Refer to my comment above to find out where to go for help.
December 9th, 2008 at 6:36 amit says that it fails to setup my graphics system, can yu plz helpp
December 11th, 2008 at 1:23 pmwhen i start the game it says fm.exe has encountered a problem. What do I do to fix this????
Please help asap
thanks
December 13th, 2008 at 6:22 ami cant activate my key when i try it says your key seems to be incorrect can anyone help ????
December 18th, 2008 at 3:24 amHow I can find the football manager 2009 product key, please help me.
December 26th, 2008 at 10:58 pmthe game works fine until you go to enter a match it blocks can you please tell me how to fix this problem thank you
December 27th, 2008 at 11:42 ami keep getting an error message it say’s could not use data base location reverting to default location then the game loads up and then freezes. can someone help please
December 29th, 2008 at 5:52 amwhen i get to the tactics screen and submit my team,the game freezes and i can go no further,does this happen to anyone else? how can this be fixed?
December 29th, 2008 at 6:17 amHa Ha you all do not get to enjoy the great game that football manager is. Two seasons with Barca and i have won everything there is. Key signing: VELOSO AND LUIS FABIANO, theyre amazing
December 30th, 2008 at 4:59 pmCAN SUM1 PLZ TELL ME Y IT SAYS ‘FAILED TO SET UP GRACHICS SYSTEM’?? LOADS OF PPL HAV DA PROBLEM AND SUMONE MUST KNOW DA SOLUTION
December 31st, 2008 at 5:21 amproduct key please.
January 1st, 2009 at 3:30 amhi all.i installed since a long ago the fm 2009 and it was playing very well when one time when i opened it it told me ‘not well informed(invalid token)the last_saved_game.xml and threw me out of the game.every time i opened the game when it was loading it was throwing out every time.
January 2nd, 2009 at 4:34 ami uninstalled the game and i reinstall it and nothing happened.what is the problem plz help asap if anyone knows what should i do !!
I cant even load my game up, it just says error game is already loading and i cant get to then game? HELP!
January 3rd, 2009 at 9:32 ameverytime i start the game this orange box appears outta the bottom right corner theres no way of getting rid of it litterally guessing how to reply to messages because i cant see the response
January 4th, 2009 at 6:55 amI have no trouble installing the game and it starts fine but when it comes to going to the match it just stops! what is the problem and how do i fix it?
January 5th, 2009 at 12:55 pmI am having the same problems. The game loads up fine but as soon as I go to play my first match, the game shuts down and it takes me to the main ‘Steam’ page with a messege saying:
“XML parsing error! not well-formed(invalid token) at line 1 of camera.xml”
I`ve searched the web for solutions, but nothing seems to work.
January 7th, 2009 at 4:04 pmWhat a waste of £29.99
I am halfway through my 2nd season. I save my game everything is normal but when i go back the next day to open the file it just says “saved game could not be loaded” any help guys would be grateful.
January 9th, 2009 at 10:59 amon my game….
January 11th, 2009 at 3:33 ameverything was going fine i got yeovil up to the EPL…
bt then form nowhere…. when i tried to load the game at the end of the loading bar it returned to my DSKTOP and said ‘parsing error XML(invalid token) at line 17profile.exe or something…. have tried removing it from steam and uninstalling steam but the same problem continues!! please help….
IMPORTANT!!!!!!!!!
TO ANYONE WHO GETS THE MESSAGE ”FAILED TO SET UP GRAPHICS SYSTEM” HERES WHAT YOU DO.
GO TO GOOGLE AND TYPE IN ‘DXSDK’. GO INTO THE FIRST ONE THAT SAYS MICROSOFT DIRECT X DOWNLOADS. DOWNLOAD THIS AND YOU WILL BE ABLE TO PLAY THE GAME. IT WORKED FOR ME WHEN I GOT THE GAME AT CHRISTMAS.
HOPE IVE HELPED
January 12th, 2009 at 9:25 pmI have installed and uninstalled the game time and time again but whenever I attempt to start the game I get the following error : fm.exe - Application Error. The application has failed to initialize properly (0xc0150002). Terminate the application.
I have no idea what to do.
Help!
January 18th, 2009 at 5:56 amI get a weird multi colured square in the bottom right hand corner of the screen how do i get rid of it :S ??
January 19th, 2009 at 3:08 pmit wont accept my product key………………………….
this game is a waste of my money……………………..
January 26th, 2009 at 4:10 amWhen I finish a match I’m playing
The game goes out to Windows and a window says :
Warning :
couldn’t open match to write down data
What should I do ?
Thanks in advance
January 27th, 2009 at 4:09 ami ve somehow lost my activation key which wouldnt have been a problem but i unistalled it now i cant install again without it..
can anyone help pls
February 3rd, 2009 at 11:40 ami was playing the game the it closed it self down and is not at the bottom bar but when i click the icon to run it again it says its already running
February 7th, 2009 at 11:22 amhi,
I have big prolbems on playing fm 2009.
I have windows vista installed on my pc. Everytime i want to play my system crashes after 5 minutes. It’s really terrible and i’m really desperate.
Does anyone can help me or has anyone the same problems?
At the moment fm manager is really a waste of money
February 12th, 2009 at 1:50 pmFor those having problems when they come to the first match.. TURN OFF 3D VIEW…. The 3d view causes the “XML parsing error! not well-formed(invalid token) at line 1 of camera.xml” and some other errors.
It basically means your graphics card is shite (like mine!).
I turned mine off and it works fine now (albeit in 2D, but I can live with that.)
February 16th, 2009 at 11:37 amThere are lots of problems with FM 09, whenever I get to a match it goes off and says ‘Direct Sound Error’, until the last couple of days I tried 2 or 3 times and it would work, but I have tried 7 or 8 on one set of matches and wont work.
February 17th, 2009 at 11:42 amwhen i load a game iv saved it loads but i cant contiue the game, an get stuck on the screen with the game details when i click continue the game time passes and events happen but i stay on tht screen help pls!!!!
February 20th, 2009 at 8:38 ammy game was working fine but did not have 3D match play so i unistalled it then installed it again and this time steam came up so i installed that then installed the game then clicked on launch but it didnt work and ses failed to set up graphics system what do i do cus i cnt play it now!?
February 27th, 2009 at 12:08 pmi have installed the game through steam but when i go to launch it, a message comes up saying “fm.exe has encountered a problem and needs to close. We are sorry for the inconvenience”. Can any one help me…….please?
March 5th, 2009 at 2:33 pmIve had the game since christmas usually I play offline with stream but once it dammened that I use stream so I did and put in activation code in then it said ive done some thing illegal and go to www.sigames.com which was no help; can anyone help ??
March 14th, 2009 at 5:17 ammine has a weird multi coloured box in the right hand corner how do i get rid of it cos its bloody annoying
March 14th, 2009 at 6:44 amI am having the same problems. The game loads up fine but as soon as I go to play my first match, the game shuts down and it takes me to the main ‘Steam’ page with a messege saying:
“XML parsing error! not well-formed(invalid token) at line 1 of camera.xml helpme
April 16th, 2009 at 7:26 ami have installed it comes on then it says already running i have lost plenty of seasons because of this how do i fix this? please answer me
May 12th, 2009 at 6:32 amThe game will not load up at all !!!!
May 21st, 2009 at 9:32 amHi
May 26th, 2009 at 3:12 pmWell when i load the game up it comes up failed to set up graphics system does anyone no how to sort this problem out
Thanks
the game works perfectly fine but every time I open fm theres a box covering the bottom right side of my pc and i cant see what im pressing….how do i get rid of it???
June 4th, 2009 at 12:35 pmpeople that have an xml parsing error you need to right click on the football manager icon and select properties. it should have at the end of the line it says reset preferences press ok. if your game is running press on your keyboard ctrl+alt+delete. after that click task manager and close where it says fm.exe. then you should be able to play
June 10th, 2009 at 2:13 amIHAVE DONE 3SEASONS AND AM IN THE END OF SEASON PROCESS WHICH IS THE BEST SO IAM REALLY GUTTERED IT ISNT WORKING THE PROBLEM IS WHEN I TRY LOAD UP MY FOOTBALL MANAGER IT SAYS NOT WELL FORMED OR SUMFIN LIKE THAT THEN CRASAHES THE GAME WHAT SHUD I DO
June 12th, 2009 at 1:04 amHi
i seem to have a problem where i load the game up and it just comes up as a black screen ive looked at my computers requirements and i am able to play this game but everytime i load it up it just comes up as a black screen
June 18th, 2009 at 2:01 pmhi my screen goes blank just as the match starts i can hear the sound of the match but cant see anything help please my head is wrecked
June 23rd, 2009 at 10:47 amgame works fine right up until my 1st game then it freezes after clicking submit and when i do ctrl alt del it says the game is not responding..how do i fix this?
June 27th, 2009 at 5:54 ampls can anyone help me with dis product key ish mine didnt come with a product key how can i get one pls if u help me u will win all ur games i am 11 and realy eager
June 29th, 2009 at 8:53 ammy game has been saying not well formed (invalid token) at line 1 of Last_Saved_Game.xml What do i do? for the last 4 months!!!!!!!!!
July 3rd, 2009 at 10:52 amnow activate the game time and always ran well without problems, but now get an error that says football manager is already running, or see a box to activate it again, putting the key and do it when the message is coming that key has been activated, and then fix this, please respond quickly, thanks
July 10th, 2009 at 4:39 pmhello when i go on my fm 2009 i have a muti colour box at the bottem right how do i get rid of it plz ???!!!
August 3rd, 2009 at 4:12 amFor anyone else having the strange coloured box in the bottom right corner of the screen press shift + tab twice to get rid of it when it appears. Hope this helps.
August 14th, 2009 at 3:16 amwhen i go on fm i have 1 fault only i can play it perfectly but when i type sometimes it outs the letter twice well nearly all the time. i dont know what to do ?
August 26th, 2009 at 5:31 pmit puts the letter twice so if i type the s key it would normally come out ss. its very frustrating pleasee help somebody much appreciated thanks you ….x
August 26th, 2009 at 5:32 pm